{"id":3548,"date":"2023-01-11T14:32:34","date_gmt":"2023-01-11T17:32:34","guid":{"rendered":"https:\/\/www.intellihelp.tech\/?page_id=3548"},"modified":"2024-03-05T10:03:07","modified_gmt":"2024-03-05T13:03:07","slug":"clients","status":"publish","type":"page","link":"https:\/\/www.intellihelp.tech\/en\/clients\/","title":{"rendered":"Clients"},"content":{"rendered":"\t\t
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Clients<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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They trust us<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\"Sistran\"<\/figure><\/div>
\"Laboratiorio<\/figure><\/div>
\"Telam\"<\/figure><\/div>
\"lo-jack\"<\/figure><\/div>
\"Grupo<\/figure><\/div>
\"Avalian\"<\/figure><\/div>
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\"ith-outsourcing-14\"<\/figure><\/div>
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\"beilox\"<\/figure><\/div>
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\n\t\t\t\t\t\t\t\t\t[vc_section el_id=”ith-clientes-section1″][vc_row][vc_column][vc_column_text]\n\n[vc_row][vc_column][vc_column_text]\n[\/vc_column_text][\/vc_column][\/vc_row][vc_section][vc_row][vc_column][vc_column_text]\n

Success Stories<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_tabs active_section=”1″][vc_tta_section title=”Operating Systems Management Consulting” tab_id=”1518720519332-424460c7-d8ce”][vc_column_text]\n

Client:<\/h3>\nInformation Systems Agency (ASI) – Government of the City of Buenos Aires.\n

Description:<\/h3>\nInstallation, administration, monitoring, implementation of updates, platform optimization, change control, file system management, process documentation, knowledge base generation, of ASI’s standard operating systems.\n

Challenge:<\/h3>\nImplement a multidisciplinary team of professionals capable of supporting different standards, covering extended hours from a 5 x 8 service to a 7 x 24 service. Through this service, ASI managed to improve the availability of its servers, guaranteeing a maximum response time of two hours for any type of incident.\n

Achievement:<\/h3>\nReduced incident rate and improved response time to failures.\n

Technologies Used:<\/h3>\nVMWare, ESX, infrastructure and virtual machine via vCenter. Linux, zLinux, and zVM, Windows 2003\/2008 Server.\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Database Administration Consulting” tab_id=”1518720519332-185b26d8-d8f6″][vc_column_text]\n

Client:<\/h3>\nInformation Systems Agency (ASI) – Government of the City of Buenos Aires.\n

Description:<\/h3>\nMonitoring, alerting, and taking corrective actions. Maintaining tools and processes to monitor and manage the database. Software support (fixpacks \/ patches). Conducting database reorganization as needed. Executing DDL of objects to create database objects. Database Backup Service. Maintaining database security at the database level. Automatic database startup and shutdown. Using the appropriate change management process and tools. Performing physical database maintenance and recovery from database hardware or software issues. Monitoring database capacity and performance. Key Performance Indicators (KPIs). Automatic control.\n

Challenge:<\/h3>\nImplement a multidisciplinary team of professionals capable of supporting different standards, covering extended hours from a 5 x 8 service to a 7 x 24 service. Through this service, ASI managed to improve the availability of its servers, guaranteeing a maximum response time of two hours for any type of incident.\n

Achievement:<\/h3>\nReduced incident rate, improved response time to failures, optimization of databases.\n

Technologies Used:<\/h3>\nOracle Database 12c, Oracle Secure Backup, Zero Data Loss Recovery Appliance, Oracle Real Application Clusters, Oracle Active Data Guard, Oracle GoldenGate, Oracle.\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”TSM Administration Consulting” tab_id=”1518793254210-c0e813b9-6701″][vc_column_text]\n

Client:<\/h3>\nInformation Systems Agency (ASI) – Government of the City of Buenos Aires.\n

Description:<\/h3>\nMaintenance of Enterprise Storage Platform (High-end Hitachi\/IBM solutions). Administration of IBM Tivoli Storage Manager 5.x, 6.x Infrastructure. Monitoring, definition, and\/or modification of schemas to perform Backup. Administration of IBM TS3500 and VTL. Database Backups. Configuration, monitoring, reporting, and execution of recovery\/backup in the entire complex IT environment. Manage secure backup policies by conducting periodic recovery tests for all applications. Hierarchical storage management based on backup and archiving policies for file archiving.\n

Challenge:<\/h3>\nImplement a multidisciplinary team of professionals capable of supporting different standards, covering extended hours from a 5 x 8 service to a 7 x 24 service. Through this service, ASI managed to improve the availability of its servers, guaranteeing a maximum response time of two hours for any type of incident.\n

Achievement:<\/h3>\nReduced incident rate, improved response time to failures, and proactive management of incidents.\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Fiber Network for Subway Lines C and E” tab_id=”1518793488672-18812c4f-b84d”][vc_column_text]\n

Client:<\/h3>\nInformation Systems Agency (ASI) – Government of the City of Buenos Aires.\n

Description:<\/h3>\nEngineering, provision, and installation service to complete the current fiber optic ring closure of GCBA connecting critical dependencies such as Recoleta Cemetery and SAME, documenting in detail the engineering and design of the network.\n

Challenge:<\/h3>\nPresent a quality alternative in design, adopted technology, and materials adjusted to ASI’s limited budget and very tight deadlines.\n

Achievement:<\/h3>\nThe project was successfully and entirely implemented in record time, delivering the final work ahead of schedule.\n

Technologies Used:<\/h3>\nSingle-mode Optical Fiber, 12\/24\/48 strands, suitable for aerial installations.\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Sarmiento Plan” tab_id=”1518793735152-fdc21be8-5a43″][vc_column_text]\n

Client:<\/h3>\nInformation Systems Agency (ASI) – Government of the City of Buenos Aires.\n

Description:<\/h3>\nProvide fiber optic connectivity to different establishments of GCBA including dependencies of the Ministry of Education, Ministry of Justice and Security, and the Ministry of Health of the Autonomous City of Buenos Aires, identified as belonging to Zone 1 of the City of Buenos Aires.\n

Challenge:<\/h3>\nDeploy a fiber optic network in record time connecting ASI’s central nodes with various locations within Zone 1 of the Federal District of the City of Buenos Aires.\n

Achievement:<\/h3>\nImplementation in record time of a fiber optic network of approximately 300 points.\n

Technologies Used:<\/h3>\nSingle-mode Optical Fiber, 12\/24\/48 strands, suitable for aerial installations.\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”AGIP Dependencies” tab_id=”1518794066145-4c60c459-a9e8″][vc_column_text]\n

Client:<\/h3>\nInformation Systems Agency (ASI) – Government of the City of Buenos Aires.\n

Description:<\/h3>\nProvide installation service to connect critical dependencies where AGIP services are provided, to the GCBA Fiber Optic Network and provide corrective and preventive maintenance of the network to be installed for a period of twenty-four months, complying with all specifications established in the technical specifications.\n

Challenge:<\/h3>\nInterconnect all AGIP dependencies through a high-speed FO network.\n

Achievement:<\/h3>\nImproved efficiency and availability of their system thanks to the reliability and high bandwidth provided by the new network.\n

Technologies Used:<\/h3>\nSingle-mode Optical Fiber, 12\/24\/48 strands, suitable for aerial installations.\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”GPON Network” tab_id=”1519058866264-232de869-f377″][vc_column_text]\n

Client:<\/h3>\nInformation Systems Agency (ASI) – Government of the City of Buenos Aires.\n

Description:<\/h3>\nProvide, configure, and install the necessary equipment to implement a solution based on Huawei GPON technology that will provide connectivity to all educational, health, and security establishments in the City of Buenos Aires.\n

Challenge:<\/h3>\nImplement a private GPON network to connect a thousand locations in a star topology in record time of 4 months.\n

Achievement:<\/h3>\nSuccessfully implemented the new standard in record time.\n

Technologies Used:<\/h3>\nHuawei GPON, HG8245H ONTs, SMART AXNA5608T OLTS.\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Ring” tab_id=”1519059096330-042e1300-bd2d”][vc_column_text]\n

Client:<\/h3>\nInformation Systems Agency (ASI) – Government of the City of Buenos Aires.\n

Description:<\/h3>\nProvision and installation service required to complete the ring closures at various points of the current GCBA Fiber Optic Network, connecting critical dependencies to the GCBA network with high-capacity links, expanding fiber deployment in the capital, valorizing all fiber stretches involved in future work, surveying and documenting for detailed engineering of the GCBA network.\n

Technologies Used:<\/h3>\nSingle-mode Optical Fiber, 12\/24\/48 strands, suitable for aerial installations.\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Sedronar” tab_id=”1527870959749-c3e76ac1-bd6c”][vc_column_text]\n

Client:<\/h3>\nSedronar\n

Name:<\/h3>\nHuawei Storage Service\n

Description:<\/h3>\nHuawei OceanStore 2200 V3 Storage System. The latest generation, entry-level storage product specifically designed for enterprise applications. Designed to keep up with the rapid growth of small and medium-sized enterprises; widely used in industries related to government, healthcare, education, telecommunications, energy, and manufacturing.\n

Challenge:<\/h3>\nImplement this storage standard for the first time at Sedronar.\n

Achievement:<\/h3>\nAllows the client to integrate a state-of-the-art product into its storage infrastructure.\n[\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][\/vc_section]\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Clients They trust us [vc_section el_id=”ith-clientes-section1″][vc_row][vc_column][vc_column_text] [vc_row][vc_column][vc_column_text] [\/vc_column_text][\/vc_column][\/vc_row][vc_section][vc_row][vc_column][vc_column_text] Success Stories [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_tabs active_section=”1″][vc_tta_section title=”Operating Systems Management Consulting” tab_id=”1518720519332-424460c7-d8ce”][vc_column_text] Client: Information Systems Agency (ASI) – Government of the [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3548","page","type-page","status-publish","hentry"],"yoast_head":"\nClients - INTELLIHELP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intellihelp.tech\/en\/clients\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Clients - 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